Sure Step provides professional investigative services in Europe, Africa, and Australasia. We help our clients gather the information required to make the right decisions and pride ourselves on never allowing an investigation to become routine.


Using a wide-range of specialist sources, our investigators obtain their information from primary sources where possible and do not rely on secondary information.


All collected information and data is analysed in-house to ensure a comprehensive and accurate result for our clients. By maintaining small and skilled teams we can protect the integrity and security of the information.


We take pride in our customer service and can provide regular updates during an investigation, as well as remaining available to answer any questions after an investigation is complete.


Applying this process, and following a full understanding of your requirements, we can provide a broad range of investigative and research services pertinent to your business needs.



Due diligence

A comprehensive appraisal of a business or individual.


Being aware of and taking steps to comply with relevant laws, policies, and regulations.


The process of performing a background check on someone before offering them employment.


Advice and guidance on all investigative matters.



Before entering into higher risk business relationships, for example, where that partnership will be long-term or involve overseas parties, organisations can call on the expertise of Sure Step to complete their thorough Due Diligence.


Our investigations have a worldwide reach and have been provided to organisations from sectors including Financial Services, Petrochemicals and Logistics.


We work to a specified methodology which is predetermined with the client prior to commencement, utilising a network of international operatives with in-depth understanding of the laws, cultures and systems of each country.


Our thorough reports often include:


  • Verification of corporate registration information

  • Confirmation of the company ownership structure and identification of any business affiliations

  • Verification of the principal’s status and reputation

  • Media searches

  • Legal filings

  • Identification of regulatory issues and Government affiliations

  • Accreditation and certifications

  • References

  • Site visits


Our reports can be tailored to meet the specific requirements of local legislation, including the US Foreign Corrupt Practices Act of 1977 (FCPA), the Sarbanes–Oxley Act of 2002 and the UK Bribery Act of 2010.



We provide a wide-range of screening in order to guard against the risk posed by new employees, particularly where the risk is high due to their access to sensitive information or if there is potential for their actions to cause embarrassment.


Our global reach allows checks to be conducted in multiple jurisdictions.


A typical in-depth investigation includes verification of the following:


  • Personal details

  • Qualifications

  • Employment history and references

  • Business Affiliations, including Directorships and Shareholdings

  • Government Affiliations

  • Legal filings

  • Credit checks, where consent is provided

  • Any other relevant information, including media searches


All information is treated sensitively and confidentially.



Our senior investigators are members of the ABI (Association of British Investigators).


The Association of British Investigators is endorsed by The Law Society of England & Wales and the service provider scheme for The Law Society of Scotland. The ABI is a member of PARTNERSHIPS AGAINST CRIME.


Jay Cartwright Managing Director

Jay has more than 10 years experience as an investigator having been trained in the industry by both his father, our Consultant Investigator, and his inspirational grandfather, Donald Cartwright MBE.  In 2008 Jay decided to start his own firm using this wealth of experience. He has a vision for using only the best-practices and operatives, to ensure Sure Step remains in-tune and responsive to our client requirements.  Jay is a full ABI member and is a member of the Society of Corporate Compliance and Ethics (SCCE).



John P Cartwright Consultant

John P has 40 years investigative experience and retired from the Hong Kong Police as a Senior Superintendent in 1997. For the past 15 years, he has been an investigator involved in a wide range of corporate investigations. John P is an ABI member.


John P completed an MA in Public Order and has lived and travelled extensively overseas, including in the pursuit of his interest in military fortifications.



Associations of British Investigators (ABI)

Society of Corporate Compliance & Ethics (SCCE)



United Kingdom

44 The Courtyard, Crickhowell NP8 1BP​​

Tel. +44 7545847475 | Email.


Nieuwezijds Voorburgwal 104, 1012 SG Amsterdam

Tel. +31 635251303 | Email.